Avoid a Yamaha Vino repair ripoff?

Okay peeps, I’m looking for some advice. All you armchair lawyers, or people that play lawyers on tv, please chime in. Two months ago to the day I took my 2005 Yamaha Vino 125 to Vancouver Yamaha for repair. At the time I was not able to start the bike. I had been having difficulty starting it when it was cold, and finally it just would not start at all. 2 days prior to taking it to the shop I did have it running (although it was hard to start) and it ran fine at that time. In fact, once started it was not possible to tell that there was something wrong. So on that faithfull Saturday I pushed the scooter approximately 20 blocks to Vancouver Yamaha.

After few weeks I hadn’t heard anything back so I called. I spoke with the mechanic and he said the first thing they did was empty the tank and clean the carb because I had bad gas. He said that he knows bad gas when he smells it, and that I had diesel in the tank. After this, the bike still wouldn’t start so he replaced the ignition coil. That still didn’t fix the problem so they ordered another part and were waiting for it to come. I phoned again about 3 weeks later and they were still waiting for the part. Finally today they called and said that the part was in. It turns out they had to replace the cdi, and this got the bike running. However, the mechanic said that when he test rode the scooter, the bike was starting in too high of a gear and that there was no low end power. He asked if the scooter was like this before and I told him no, that it ran just fine the last time I drove it. He asked if they should repair it and I said that they should. Afterall, I didn’t take my scooter to a shop just for kicks and laughs. Prior to working on the gearing, the current bill is up to $850.

It should be pretty obvious that there are several problems with the above situation. First of all, there is the ridiculously assertion that I had diesel in the tank. That is completely illogical and absurd. I have a receipt from the gas station where I filled up 2 or 3 days prior to taking the scooter to the shop. That gas station does not even sell diesel. There is no way that there was diesel in the tank. That alone tells me that the mechanic is maybe a bit mixed up and apparently too proud to admit that he screwed up. Next is the coil replacement. I have to think that replacing the coil should fix the problem if the coil was actually broken. The chances of having a broken coil AND another issue that prevents the bike from starting would be extremely small. Next is the issue of the cdi. From what I can gather, it was the cdi that was causing the problem all along. I would also guess that the cdi is the most expensive part of the repair so far. Finally is the issue of the gearing. The scooter worked when I brought it in and I fully expect the bike to be returned in the manner in which it was dropped off. I wonder if me pushing the scooter did anything to it?

Some of my general questions include:
1. Will I be able to convince them to drop any charges related to the diesel? I will likely ask for a sample of the “bad gas”, and will refuse to pay or threaten small claims court if they cannot produce the sample.
2. Will be able to convince them to drop charges related to the coil? I will likely ask for the old “defective” coil, and will refuse to pay or threaten small claims court if they cannot produce the old part.
3. What can I do about the cdi? It is inconceivable to me that I can incur such a high cost repair on a scooter that has 5000km. I may try to talk to Yamaha Canada about this. It looks to me that my 20 month old scooter which originally cost $3400 is going to cost me $1000 in repairs for things that simply broke down. I haven’t had any accidents or abused the scooter in any way, and I have records of completing all of my scheduled maintenance.
4. I’m not sure what to make of the gearing. It worked when I last drove it. Who is responsible for this repair?

Perhaps Vancouver Yamaha will be top notch in dealing with me. I haven’t tried any negotiating with them yet, as I just heard from them today. Maybe they’ll be really good about it. I’d sure like to know what my options would be if I run into problems though.

6 comments on “Avoid a Yamaha Vino repair ripoff?

  1. I too have the same problem. But this time I mis read the BW 2005 manual for V-belt change. I though 10K and mine scooter was 9.3K. The scooter make funny noise and stopped.The tranmission oil leaked. It won’t kick start again. I brought it in to Yamaha on Westminster Highway to repair. So far, the mechanic claim that the V-belt broke and it damaged other parts. The parts themselves costs over $400 and 2 hours ($95/hr)labor tax. Well the estimated so far is way over $650. I am stuck. I have to get it fix and I do not know how long the BW will last. It is a lesson to be learn. If it broke down again next time, you will see my scooter at the junk yard. Conclusion, Scooter is cheap on gas insurance but it won’t last long. The repair’s cost itself will cover over the saving on gas and Insurance if you buy a car.

    Life is good

  2. I told the repair guy to go ahead to order the part. I hope it won’t it that long to have the part in. I will let you know how long it will take to have it repair.


  3. It’s brutal, isn’t it? I kept my scooter off the road for a couple of months, I was going to sell it. How can a guy justify a $1000 repair on a $3400 bike, when you never did anything in particular to break it other than ride?

    The scooter comes in very handy for times when I don’t want to ride my bike (aka bicycle). So eventually I insured it again. Maybe I’ll still sell it.

  4. I was wrong. It was not cause by the V-belt or anything. The secondary sheave’s rivet was broken which cost me $199 for it and it damaged the Primary sheave (another $145). The V belt was fine. So, after 1 year, the rivet broke off??? What kind of quality is it? Anyway, I paid total $ 650 for it to get it running. Now almost 2 weeks later, the BW stopped running while I was driving. I bought it in again and now they claim one of the valve in the carburetor broke . Now, I have a choice to either
    1/ replace that valve and run for ….who know…. which is around $250.

    2/ replace that valve and crack opened the carburetor to see and clean any broken piece from the broken valve got inside. That will cost me another minimum $600. God knows what will happen next.

    Believe me, I was so furious this time. They (the dealer know). I just paid $650 to have it run less than 2 weeks and now they want me to pay more….

    All this problem occurred by the Yamaha’s quality product. Parts are starting to fall apart after 1 year and 6 months.

    I am asking to trade it it now and that will be the end of Yamaha ‘s product for me. The dealer has not getting back to me yet.

    furious Yamaha customer

  5. Was this daytona on hastings? Because they are ripoff artists. Lol diesel, gearing….. What a bunch of bs.

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