Damn Telus

Telus deleted our adsl port last Wednesday. We haven’t had internet since then. Since we use voip for our phone, we also haven’t had phone service. It seems that originally my account was listed as “adsl, no local”. However, I actually have local service through Primus’ talkbroadband voip. Telus realized this, so they decided I needed a new account in their new category “adsl, 1click”. So they decided to delete my existing account and put me line for a new one. Back of the queue, thank you very much. I wonder if they’ve considered creating a third category called “adsl, no local, we screwed up”, whereby people in this category always were able to jump to the front of the queue.

For those interested, primus talkbroadband is great. For $20 a month we get our local calling with a bunch of features like call display, call forwarding, etc. For another $3 a month we get 300 (or is it 500) minutes of North America long distance. So I pay $23 for everything instead of Telus’ $35. I don’t know what Shaw is playing at their voip for $50 a month. They compare it to Vonage’s voip at $40 a month. I have no idea how one can spend $40 on Vonage voip, it must include a lot of extras and unlimited long distance. Either way, I would imagine that most people do not need to spend this kind of money.

The upshot of all this is that I’ll probably switch to Shaw for internet. If I buy a modem for $60 I get the first month free. Every month after that is $38. I currently pay $48 for adsl with telus…